Arc’teryx Flatiron is located at 149 5th Ave, New York, NY 10010, in the heart of the Flatiron district. It opened on December 19, 2022, and is the first Pinnacle Store outside Canada. This store offers the most extensive selection of Arc'teryx products, catering to adventurers and urban dwellers. It’s a hub for high-performance gear and community engagement.
Location and Accessibility
Arc'teryx Flatiron is located steps from the Flatiron Building and Madison Square Park. It is easily accessible via public transportation, with nearby subway stations, including 23rd Street (N, Q, R, W lines). The store’s address is 149 5th Ave, New York, NY 10010. It operates Monday through Saturday from 10:00 a.m. to 7:00 p.m. and Sunday from 11:00 a.m. to 6:00 p.m. Call (646) 861-3507 for inquiries.
Store Details | Information |
|---|---|
Address | 149 5th Ave, New York, NY 10010 |
Phone | (646) 861-3507 |
Hours | Mon-Sat: 10 am - 7 pm, Sun: 11 am - 6 pm |
Nearest Transit | 23rd Street (N, Q, R, W) |
Store Design and Features
The store’s 6,600-square-foot space ranks among Arc'teryx’s largest in North America. Its design draws inspiration from the brand’s mountain heritage, featuring wooden elements that evoke the ambiance of backcountry huts. You’ll notice a bright, airy layout highlighting the gear’s functionality and aesthetic. The store aligns with Flatiron’s design heritage, creating a space that shares insights and inspires.
Arc'teryx Flatiron offers a trade-in program, allowing you to exchange used gear for credit. This supports sustainability but isn’t as comprehensive as the ReBird program at the Soho flagship. The store’s size allows for a vast product display, making it easy to browse collections.
Product Offerings
At Flatiron, you’ll discover the broadest range of Arc'teryx gear. Mainline products include weatherproof jackets, such as the Beta AR, insulated parkas, climbing harnesses, and backpacks. The Veilance collection offers sleek, urban-friendly apparel with weather resistance. System_A delivers cutting-edge designs for next-generation outdoor wear.
Exclusive drops, like the Arc'teryx x BEAMS collaboration or Lunar New Year capsules, arrive regularly. You can find shoes, accessories, and seasonal pieces tailored to New York’s style. However, high demand for limited releases means some items sell out quickly, so plan your visit accordingly.
Community Engagement and Events
Arc'teryx Flatiron serves as a community hub for outdoor enthusiasts and designers. The store hosts events like product launches, workshops, and giveaways. For example, the grand opening on December 17-18, 2022, featured music, refreshments, and a chance to win a Beta AR jacket. Follow @arcteryxnewyork on social media for updates on upcoming activities.
The store fosters connections with Flatiron’s design community, offering a space to share ideas. You can engage with staff who bring expertise in outdoor sports, fashion, and design, enhancing your shopping experience.
Customer Experience
At Arc’teryx Flatiron, you’ll meet a diverse staff with backgrounds in skateboarding, high-end fashion, and outdoor gear. They provide expert advice on product features and usage, whether you’re gearing up for a climb or city wear. A Virtual Advisor program allows you to connect via video call for personalized recommendations, although availability may vary.
Customer feedback is limited, but some Yelp reviews praise the staff’s helpfulness, with one noting “perfect service” from an employee named Bri. Others mention high expectations not always met, suggesting inconsistent experiences.
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